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Table 6 Beneficiary feedback – modalities of data collection for beneficiary feedback (N = 16)

From: Healthcare governance during humanitarian responses: a survey of current practice among international humanitarian actors

Modalities of feedback Yes N (%) No N (%) Unsure N (%)
Face to face by caregiver 14 (87.5) 2 (12.5) 0 (0)
Text message (SMS) 6 (37.5) 8 (50) 2 (12.5)
Questionnaire at delivery point 15 (93.8) 1 (6.2) 0 (0)
Suggestion box 15 (93.8) 1 (6.2) 0 (0)
Focus groups 15 (93.8) 1 (6.2) 0 (0)
Community meetings 14 (87.5) 1 (6.2) 1 (6.2)