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Table 6 Beneficiary feedback – modalities of data collection for beneficiary feedback (N = 16)

From: Healthcare governance during humanitarian responses: a survey of current practice among international humanitarian actors

Modalities of feedback

Yes N (%)

No N (%)

Unsure N (%)

Face to face by caregiver

14 (87.5)

2 (12.5)

0 (0)

Text message (SMS)

6 (37.5)

8 (50)

2 (12.5)

Questionnaire at delivery point

15 (93.8)

1 (6.2)

0 (0)

Suggestion box

15 (93.8)

1 (6.2)

0 (0)

Focus groups

15 (93.8)

1 (6.2)

0 (0)

Community meetings

14 (87.5)

1 (6.2)

1 (6.2)