Indicator label | Standard method [mean(SD)] | Locally-based method [mean(SD)] | Spearman’s correlation coefficient | P-value1 |
---|---|---|---|---|
Based on patient-provider observation: | ||||
Patient record | 0.48 (0.21) | 0.75 (0.25) | −0.08 | 0.007 |
Patient history & physical exam | 0.69 (0.13) | 0.71 (0.29) | 0.18 | 0.81 |
Patient counseling | 0.13 (0.12) | 0.50 (0.22) | −0.13 | <0.001 |
Appropriate exam duration | 0 (0) | 0.26 (0.44) | Unable to calculate | 0.01 |
Based on patient exit interview: | ||||
Patient satisfaction | 0.75 (0.20) | 0.76 (0.30) | −0.12 | 0.90 |
Patient perceptions of quality | 0.73 (0.10) | 0.67 (0.22) | −0.25 | 0.32 |
Based on health worker interview: | ||||
Health worker satisfaction | 0.63 (0.11) | 0.70 (0.084) | 0.46 | 0.02 |
Salary payment current | 0.40 (0.50) | 0.27 (0.45) | 0.50 | 0.37 |
Provider knowledge: vaccination | 0.72 (0.34) | 0.83 (0.27) | −0.39 | 0.29 |
Provider knowledge: integrated management of childhood illness | 0.52 (0.28) | 0.51 (0.22) | 0.41 | 0.92 |
Provider knowledge: reproductive health | 0.63 (0.22) | 0.56 (0.22) | 0.31 | 0.70 |
Based on facility record audit: | ||||
Drug availability | 0.76 (0.25) | 0.93 (0.19) | 0.32 | 0.07 |
Family planning availability | 0.82 (0.24) | 0.84 (0.17) | −0.27 | 0.86 |
Health management information systems use | 0.70 (0.41) | 0.70 (0.32) | −0.06 | 1.00 |
Clinical guidelines | 0.76 (0.28) | 0.73 (0.24) | 0.71 | 0.55 |
General infrastructure | 0.79 (0.19) | 0.70 (0.26) | 0.55 | 0.23 |
Proper sharps disposal | 1.0 (0) | 0.82 (0.41) | Unable to calculate | 0.18 |
Outpatient service utilization | 0.88 (0.35) | 0.88 (0.35) | 1.0 | Unable to calculate |
Facilities providing antenatal care | 0.73 (0.47) | 0.73 (0.47) | 0.54 | 1.00 |
Delivery care according to national guidelines | 0.73 (0.47) | 0.82 (0.41) | 0.24 | 0.60 |
Females as proportion of new outpatients | 0.57 (0.51) | 0.58 (0.78) | 0.68 | 0.64 |
Service utilization | 2988 (1480) | 3019 (1960) | 0.58 | 0.95 |
Tuberculosis register | 0.36 (0.51) | 0.55 (0.52) | 0.31 | 0.35 |