Delivery of HIV care during the 2007 post-election crisis in Kenya: a case study analyzing the response of the Academic Model Providing Access to Healthcare (AMPATH) program

Table 1 Trends in patient attendance over the period across AMPATH sites and at Burnt Forest clinic

All AMPATH clinics	OCT ′07	NOV ′07	DEC ′07	JAN ′08	FEB ′08	MAR ′08
Total scheduled appointments	33613	28183	27165	23259	21598	25891
Total “Missed” Visits (a)	7358	6749	6351	9463	7253	6851
Total “On-time” visits (b)	26255	21434	20814	13796	14345	19040
Total “Unscheduled” visits (c)	9616	8212	7756	10153	10378	10834
Total “Turnover” (Scheduled + Unscheduled visits) (d)	35871	29646	28570	23949	24723	29874
Burnt Forest clinic	OCT ′07	NOV ′07	DEC ′07	JAN ′08	FEB ′08	MAR ′08
Total scheduled appointments	1211	1124	960	644	470	517
Total “Missed” Visits (a)	329	372	327	527	180	285
Total “On-time” visits (b)	882	752	633	117	290	232
Total “Unscheduled” visits (c)	454	367	361	307	381	453
Total “Turnover” (Scheduled + Unscheduled visits) (d)	1336	1119	994	427	671	685

KEY:
(a) Those who did not attend on the ‘exact’ appointment date.
(b) Those that attended on the exact appointment date.
(c) Those that attended on dates other than their exact appt. dates (either before or after the scheduled date).
(d) The total number of patients who attended clinic.

ISSN: 1752-1505